Can I make Sustagen® with full cream milk instead of low fat/skim milk?
Yes, however the nutrient content, including fat and calories, will be different to what is stated on the packaging.
How long can Sustagen® be kept once prepared?
It must be treated like any other food that is prepared. It must be consumed after 6 hours if kept at room temperature and 24hrs if refrigerated.
What is the shelf life of Sustagen® once it has been initially opened?
If properly re-sealed, it may be kept from time of opening for a period of 3 months. If product is not sealed properly, the product may be prone to clumping. It is important that the product is kept dry to ensure the 3 month shelf life. So it is recommended that you use a clean dry measuring scoop or spoon when preparing the product.
Where can I buy (purchase) Sustagen® Sport?
Sustagen® Sport: Comes in Vanilla flavour and Chocolate flavour in 900g tins and Chocolate flavor in 450g cans. The 900g Chocolate flavour and Vanilla flavour cans are only available through pharmacies. Woolworths/Safeway and Coles both stock the 450g Sport Chocolate. (Can be found in the "Milo®" section in Supermarkets)
Where can I buy (purchase) Sustagen®?
Sustagen®: Comes in Vanilla flavour and Dutch Chocolate in 400g cans. Woolworths stocks the Vanilla flavour and the Dutch Chocolate. Coles stocks Vanilla flavour and Dutch Chocolate in selected Coles and Bi-Lo supermarkets. The range carried will depend on the size of the supermarket.
Where can I buy (purchase) Sustagen® Instant Pudding?
Sustagen® Instant Pudding : Comes in Vanilla flavour in a 450g can. Available in pharmacies. The store may need to order in this product from their wholesaler.
Where can I buy (purchase) Sustagen® Hospital Formula?
Sustagen® Hospital Formula : Comes in Vanilla, Chocolate and Neutral flavour in a 900g can. Available in pharmacies. The store may need to order in this product from their wholesaler.
Where can I buy (purchase) Sustagen® Optimum™?
Sustagen® Optimum™:Comes in Vanilla flavour in an 800g can. Available in pharmacies. The store may need to order in this product from their wholesaler.
Where can I buy (purchase) Sustagen® Diabetic?
Sustagen® Diabetic : Comes in Vanillaflavour in a 400g can and 237 ml ready-to-drink. Available in pharmacies. The store may need to order in this product from their wholesaler.
Is Sustagen® Kid Essentials® suitable for children?
Sustagen® Kid Essentials® has been specially designed for children aged 1 to 10 years. Sustagen® Hospital Formula is suitable for children aged 3 years and above and Sustagen® Hospital Formula for children aged 4 years and above. Sustagen® Sport is not recommended for children.
Is Sustagen® suitable for Vegetarians/ Vegans?
As the Sustagen® range contains milk, it is only suitable for vegetarians who consume dairy products as part of their diet (ie. Lacto-ovo and Lacto Vegetarians). Sustagen® is not suitable for vegans.
Does Sustagen® contain caffeine?
Sustagen® Vanilla flavour does not contain caffeine however all chocolate variants of Sustagen® contain a small amount of caffeine naturally occurring in the cocoa ingredient.
Does Sustagen® contain lactose?
Yes all Sustagen® products have lactose, however in differing quantities. Sustagen® Hospital Formula, Sustagen® Instant Pudding, Sustagen® Sport, Sustagen® ready-to-drink and Sustagen® are high in lactose as they are based on skim milk powder. Sustagen® Optimum™ and Sustagen® Diabetic are very low in lactose.
Can I have Sustagen® Optimum™ if I have diabetes?
Sustagen® Optimum™ has a low GI of 49, indicating that it may be suitable for people with diabetes. Sustagen® Diabetic is specially formulated for people with diabetes, as it is lower in carbohydrates and has a low GI (34 for the powder, 30 for the liquid). Sustagen® Hospital Formula Plus Fibre also has a low GI (33), therefore may be the suitable for people with diabetes. Please speak to your healthcare professional for dietary advice.
Can you consume Sustagen® Optimum™ when pregnant?
In most cases consumption of Sustagen® Optimum™ during pregnancy is fine and the additional nutritional intake is beneficial. However, as we do not know your medical history, we recommend that you check with your healthcare professional prior to taking this or any nutritional supplement.
Can you consume Sustagen® Optimum™ while breast feeding?
In most cases consumption of Sustagen® Optimum™ while breast feeding is fine and the additional nutritional intake is beneficial. However, as we do not know your medical history, we recommend that you check with your doctor prior to taking this or any nutritional supplement.
Does Sustagen® Optimum™ contain lactose?
Sustagen® Optimum™ is low in lactose and contains 0.11g of lactose per serve when made with water.
How long can Sustagen® Optimum™ be kept once prepared?
It must be consumed after 6 hours if kept at room temperature and 24hrs if refrigerated.
What is the shelf life of Sustagen® Optimum™ once it has been initially opened?
If properly re-sealed, it may be kept from time of opening for a period of 1 month. If product is not sealed properly, the product may be prone to clumping. It is important that the product is kept dry to ensure the 1 month shelf life. It is recommended that you use a clean dry measuring scoop or spoon when preparing the product.
How often should my child consume Sustagen® Kid Essentials®?
Sustagen® Kid Essentials® is nutritionally complete, and as such it can be used in addition to meals as a nutritional top up, or to replace any or all meals at the direction of a healthcare professional.
Is it safe to use for children under 12 months?
No – human breast milk alone is the best source of nutrients for infants and is the gold standard for good nutrition from birth up to 6 months. Human milk provides nutrients in the quantities and proportions required to sustain an infant’s growth and development during the first months of life. It also strengthens the immune system of your baby, helps keep your baby healthy and improves development. What’s more, human milk can provide the basis of healthy nutrition until the infant is one year old or more, right until weaning is complete. Human milk is therefore the ideal food for a normal, healthy infant. It provides adequate quantities of nutrients, in correctly balanced proportions. A healthcare professional will be best placed to provide advice on infant nutrition.
Is it safe to use for children over 10 years of age?
Sustagen® Kid Essentials® is specially formulated for children aged 1-10 who are unable to meet their nutrient requirements. Older children can safely use Sustagen® Kid Essentials® as a nutritional top up but it is not suited as a complete meal replacement. As older children and adults have different nutritional needs it is important to consult a healthcare professional such as an Accredited Practicing Dietitian for advice..
Can I add Sustagen® Kid Essentials® to food?
Yes – Sustagen® Kid Essentials® can be added to most foods such as cereal and yoghurt, and its mild vanilla flavour makes it ideal to add to cooking or baking, such as cakes or biscuits.
Is Sustagen® Kid Essentials® the same as a vitamin supplement?
No – Sustagen® Kid Essentials® contains macronutrients (protein, carbohydrates and fat) as well as micronutrients (vitamins and minerals). Vitamin and mineral supplements contain micronutrients only.
Will Sustagen® Kid Essentials® help my child?
A nutritional product such as Sustagen® Kid Essentials® may be recommended by a healthcare professional if your child is nutritionally deficient, however for healthy children with adequate dietary intake, supplementation is not necessary. If you have concerns, always speak to your healthcare professional.
Can I mix Sustagen® Kid Essentials® with milk instead of water?
Yes – Sustagen® Kid Essentials® can be mixed with any drink to suit the child’s preferences.
Is Sustagen® Kid Essentials® lactose free?
Sustagen® Kid Essentials® contains only negligible levels of lactose (<0.9g/100g)
Is Sustagen® Kid Essentials® gluten free?
Sustagen® Kid Essentials® does not contain any gluten-containing ingredients
Does Sustagen® Kid Essentials® contain peanuts or tree nut products?
No – Sustagen® Kid Essentials® does not contain peanuts or tree nut products.
Why should I speak to a healthcare professional before giving Sustagen® Kid Essentials® to my child?
All children have different nutritional needs based on their current dietary intake, level of activity and their stage of development. It is important that a healthcare professional assesses all these factors in order to provide appropriate dietary advice.
Why are there 2 different mixing instructions on the Sustagen® Kid Essentials® tin?
On the dosage table, the first mixing instruction (7 scoops + 210ml water) is to make the formula up to a standard concentration of 1 calorie per ml. The second mixing instruction (10 scoops + 190ml water) is to make the formula up to a stronger concentration of 1.5 calories per ml. It is advised to make Sustagen® Kid Essentials® up as per the standard concentration, unless advised by your healthcare professional.