Frequently asked questions
Do SUSTAGEN products contain lactose?
Yes, all SUSTAGEN products have lactose in differing quantities.
SUSTAGEN Hospital Formula, SUSTAGEN Sport, SUSTAGEN ready-to-drink and SUSTAGEN Everyday are high in lactose as they are based on skim milk powder.
SUSTAGEN OPTIMUM™ and SUSTAGEN Diabetic are very low in lactose when made up with water (0.28g per serve).
Do SUSTAGEN products contain any artificial preservatives?
No, SUSTAGEN products do not contain any added artificial preservatives.
Do SUSTAGEN products contain caffeine?
All chocolate variants of SUSTAGEN contain a small amount of caffeine naturally occurring in the cocoa ingredient. SUSTAGEN Hospital Formula Coffee flavour also contains caffeine. All other flavours of SUSTAGEN do not contain caffeine.
Is SUSTAGEN gluten free?
There are no gluten containing ingredients in any SUSTAGEN products.
The following products have been tested and are labelled gluten free:
Does SUSTAGEN contain fructose?
No, SUSTAGEN products do not contain fructose.
What age are SUSTAGEN products suitable for?
SUSTAGEN Hospital Formula and SUSTAGEN Optimum™ are suitable for children aged 4 years and above.
SUSTAGEN Everyday and SUSTAGEN Ready To Drink are suitable for children aged 4 years and above.
SUSTAGEN Sport is not suitable for children under 15 years of age or pregnant women.
SUSTAGEN Diabetic is suitable for children aged 4 years and above with diabetes or pre-diabetes (type 1 or type 2) who are not eating well or have a poor appetite.
What is the Glycaemic Index (GI) of SUSTAGEN Diabetic?
The Glycaemic Index of SUSTAGEN Diabetic powder is 34, and SUSTAGEN Diabetic Ready To Drink is 30. It is specially formulated for people with diabetes, as it is lower in carbohydrates than SUSTAGEN Hospital Formula, based on a per serve basis.
Are SUSTAGEN products suitable for Vegetarians or Vegans?
As the SUSTAGEN range contains milk, they are not suitable for someone who is following a vegan diet. SUSTAGEN Hospital Formula, SUSTAGEN Hospital Formula Plus Fibre, SUSTAGEN Diabetic, SUSTAGEN Everyday Ready to Drink and SUSTAGEN Everyday Vanilla flavour powder are all suitable for vegetarians.
Can you consume SUSTAGEN when pregnant?
In most cases consumption of SUSTAGEN products during pregnancy is fine (besides SUSTAGEN Sport, as it is not suitable for pregnant women) and the additional nutritional intake is beneficial. However, as we do not know your medical history, we recommend that you check with your healthcare professional prior to taking this or any nutritional supplement.
Can you consume SUSTAGEN while breast feeding?
In most cases consumption of SUSTAGEN products while breast feeding is fine and the additional nutritional intake is beneficial. However, as we do not know your medical history, we recommend that you check with your doctor prior to taking this or any nutritional supplement.
Can I make SUSTAGEN with full cream milk instead of low fat/skim milk?
Yes, however the nutrient content, including additional fat and calories from full cream milk, will be different to what is stated in the nutrition information panel on the packaging.
How long can SUSTAGEN be kept once prepared?
It must be treated like any other food that is prepared. It must be consumed after 6 hours if kept at room temperature and 24hrs if refrigerated.
What is the shelf life of SUSTAGEN once it has been initially opened?
Once opened, product should be used within 4 weeks.
Still have questions?
All enquiries will be directed to Nestlé Consumer Services and promptly handled.Contact us